Deposits & Withdrawals

DEPOSIT & WITHDRAWAL POLICY

Trading in any investment opportunity that may generate profit requires kapitalswiss customers to deposit money on their online account. Profits may be withdrawn from the online account.Deposits and withdrawals are regulated by this WD policy as well as the generally applicable terms and conditions.

Deposits

You, the Client, have to perform all the deposits from a source (e.g. single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name. In order to certify that a SWIFT confirmation is authentic, it has to be sent to kapitalswiss to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the money via Bank/Wire Transfer.

As a client, one can create any number of accounts and can make make deposits of various amounts in any of the real accounts.

kindly be informed as well that deposit method for VISA will be different. To clearly illustrate, imagine that your user chooses to fund his account via VISA deposit, after he has successfully provided his complete payment information, he will be directed to the automatic voucher redemption page, and only after clicking the “Redeem Now” button will he be directed to the payment confirmationpage, thus completing his transaction. only allows minimum USD/EUR 10 and maximum USD/EUR 750 per deposit.

Withdrawals

According to generally acceptable AML rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds.

Unless we agree otherwise, withdrawals from the Account may only be made in the same currency in which the respective deposit was made.

In addition, when you deposit or withdraw money for trading purposes using alternative payment methods, you should be aware that additional fees and restrictions may apply. Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount. The fees schedule is available on kapitalswiss Without derogating of the foregoing, kapitalswiss may execute withdrawals to a different facility than the one used for the deposit, subject to Anti Money-Laundering regulations.

Furthermore, when it comes to withdrawals, Client may be required to present additional information and documents.

All deposits made  cannot be withdrawn by refunding back the money/profit/gains to the credit card originally used for the deposit. Instead, this will be processed via bank transfers and/or other withdrawal methods.

Non-Deposited Funds

Funds appearing on Clients’ account may include agreed or voluntary bonuses and incentives, or any other sums not directly deposited by the Client or gained from trading on account of actually deposited funds (“Non-Deposited Funds”). Please note unless otherwise explicitly agreed, Non-Deposited Funds are not available for withdrawal. Further, due to technical limitations, Non-Deposited Funds may be assigned to Client’s account in certain occasions (for example, for the technical purpose of allowing the closing of positions or an indebted account).


Submitting a Withdrawal Request

In order to process your withdrawal request, you must:

•Open a withdrawal request from client area.

•Print the [withdrawal.pdf] form.

•Sign the printed form.

•All compliance documentation must have been received and approved by kapitalswiss compliance officer in order to proceed with the withdrawal.

•Beneficiary Name must match the name on the trading account. Requests to transfer funds to third party will not be processed.

IMPORTANT: ACCOUNT HOLDER IS REQUIRED TO MONITOR ACCOUNT REGULARLY, AND ENSURE THAT AVAILABLE MARGIN EXISTS IN THE ACCOUNT PRIOR TO SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY HAVE AN IMPACT ON EXISTING OPEN POSITIONS OR TRADING STRATEGY USED.


Typical Withdrawal Processing Time

The time it takes for the money to reach your bank account that has been used to deposit funds may vary (usually up to five business days). Note that it might take longer for withdrawals to bank accounts due to the additional security procedures in force.

The request will generally be processed by kapitalswiss within 2-5 business days of receipt. In order to avoid any delays please review your information carefully before submitting your request. kapitalswiss assumes no responsibility for errors or inaccuracies made by the account holder. Corresponding withdrawals will take 3 to 5 business days to process. kapitalswiss cannot monitor and is not responsible in any way for the Client’s bank’s internal procedures. Client must follow up with the respective bank independently.

Please note clearly that we are not committed to any time frame and that any additional charges imposed by third parties shall be deducted from the deposit or the withdrawal, as applicable.

Additional Charges: If the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees charged by the intermediary bank. These charges are usually placed for transmitting the wire for your bank. kapitalswiss is not involved with and nor has any control over these additional fees. Please check with your financial institution for more information.


Credit/Debit Cards

For Credit card deposits, when you choose an account in a different currency than USD (United States Dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back.


Currency

Your Account may comprise of different currencies. These will be subject to the following conditions:

We may accept payments into the account in different currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency; The account is maintained in US Dollars, Euro or JPY (“Base Currencies”) and any other currency will be converted at the exchange rate existing at the point of conversion (“Exchange Rate”); if the Client send funds in another currency than his account’s currency, we will apply an exchange rate to our discretion.

We will generally settle trades or perform any required setoffs and deductions in the relevant currency where the account comprises such currency ledger, save that where such currency balance is insufficient, we may settle trades in any currency using the Exchange Rate.


Additional Conditions

Please note this policy cannot be exhaustive, and additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering. Please note any and all usage of the site and services is subject to the Terms and Conditions, as may be amended from time to time by kapitalswiss, at its sole discretion.

Withdrawls can be made only by wire transfers and not by any other means.
For queries concerning policy matters, please contact us anytime.

AML/KYC Policy


Introduction

KAPITALSWISS.COM Anti-Money Laundering and Know Your Customer Policy (hereinafter - the “AML/KYC Policy”) is designated to prevent and mitigate possible risks of KAPITALSWISS.COM being involved in any kind of illegal activity.

Both international and local regulations require KAPITALSWISS.COM to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.

AML/KYC Policy covers the following matters:

1.     Verification procedures.

2.     Compliance Officer.

3.     Monitoring Transactions.

4.     Risk Assessment.

1. Verification procedures

One of the international standards for preventing illegal activity is customer due diligence (“CDD”). According to CDD, KAPITALSWISS.COM establishes its own verification procedures within the standards of anti-money laundering and “Know Your Customer” frameworks.

1.1. Identity verification

KAPITALSWISS.COM’s identity verification procedure requires the User to provide KAPITALSWISS.COM with reliable, independent source documents, data or information (e.g., national ID, international passport, bank statement, utility bill). For such purposes KAPITALSWISS.COM reserves the right to collect User’s identification information for the AML/KYC Policy purposes.

KAPITALSWISS.COM will take steps to confirm the authenticity of documents and information provided by the Users. All legal methods for double-checking identification information will be used and KAPITALSWISS.COM reserves the right to investigate certain Users who have been determined to be risky or suspicious.

KAPITALSWISS.COM reserves the right to verify User’s identity in an on-going basis, especially when their identification information has been changed or their activity seemed to be suspicious (unusual for the particular User). In addition, KAPITALSWISS.COM reserves the right to request up-to-date documents from the Users, even though they have passed identity verification in the past.

User’s identification information will be collected, stored, shared and protected strictly in accordance with the KAPITALSWISS.COM’s Privacy Policy and related regulations.

Once the User’s identity has been verified, KAPITALSWISS.COM is able to remove itself from potential legal liability in a situation where its Services are used to conduct illegal activity.

1.2. Card verification

The Users who are intended to use payment cards in connection with the KAPITALSWISS.COM’s Services have to pass card verification in accordance with instructions available on the KAPITALSWISS.COM’s Site.

2. Compliance Officer

The Compliance Officer is the person, duly authorized by KAPITALSWISS.COM, whose duty is to ensure the effective implementation and enforcement of the AML/KYC Policy. It is the Compliance Officer’s responsibility to supervise all aspects of KAPITALSWISS.COM’s anti-money laundering and counter-terrorist financing, including but not limited to:

a. Collecting Users’ identification information. b. Establishing and updating internal policies and procedures for the completion, review, submission and retention of all reports and records required under the applicable laws and regulations. c. Monitoring transactions and investigating any significant deviations from normal activity. d. Implementing a records management system for appropriate storage and retrieval of documents, files, forms and logs. e. Updating risk assessment regularly. f. Providing law enforcement with information as required under the applicable laws and regulations.

The Compliance Officer is entitled to interact with law enforcement, which are involved in prevention of money laundering, terrorist financing and other illegal activity.

3. Monitoring Transactions

The Users are known not only by verifying their identity (who they are) but, more importantly, by analyzing their transactional patterns (what they do). Therefore, KAPITALSWISS.COM relies on data analysis as a risk-assessment and suspicion detection tool. KAPITALSWISS.COM performs a variety of compliance-related tasks, including capturing data, filtering, record-keeping, investigation management, and reporting. System functionalities include:

1) Daily check of Users against recognized “black lists” (e.g. OFAC), aggregating transfers by multiple data points, placing Users on watch and service denial lists, opening cases for investigation where needed, sending internal communications and filling out statutory reports, if applicable;

2) Case and document management.

With regard to the AML/KYC Policy, KAPITALSWISS.COM will monitor all transactions and it reserves the right to:

·       ensure that transactions of suspicious nature are reported to the proper law enforcement through the Compliance Officer;

·       request the User to provide any additional information and documents in case of suspicious transactions;

·       suspend or terminate User’s Account when KAPITALSWISS.COM has reasonably suspicion that such User engaged in illegal activity.

The above list is not exhaustive, and the Compliance Officer will monitor Users’ transactions on a day-to-day basis in order to define whether such transactions are to be reported and treated as suspicious or are to be treated as bona fide.

4. Risk Assessment

KAPITALSWISS.COM, in line with the international requirements, has adopted a risk-based approach to combating money laundering and terrorist financing. By adopting a risk-based approach, KAPITALSWISS.COM is able to ensure that measures to prevent or mitigate money laundering and terrorist financing are commensurate to the identified risks. This will allow resources to be allocated in the most efficient ways. The principle is that resources should be directed in accordance with priorities so that the greatest risks receive the highest attention.

 

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